FAQ
✿ Frequently Asked Questions
✿ Choosing Your Scent
How do I choose the right scent for me?
Choosing a fragrance is personal. If you’re drawn to warm, cozy scents, you’ll likely love our gourmand notes (soft vanilla, almond, and sweet blends). If you prefer something lighter, floral or fresh scents may be your go-to. When in doubt, start with our bestsellers or layer a few to create something that feels uniquely yours.
How strong are your scents?
Our fragrances are designed to be noticeable yet wearable. They sit close to the skin but leave a beautiful trail, never overpowering.
How long do your fragrances last?
Longevity can vary depending on your skin type and environment, but most customers experience 5-8 hours of wear. For best results, layer your scent with our body oil or cream to help it last longer.
Will the scent smell the same on everyone?
Not exactly. Your natural body chemistry plays a role in how a fragrance develops, which is what makes it feel personal to you.
✿ Ingredients & Skin Feel
What ingredients do you use?
We formulate each product with a blend of nourishing oils, butters, conditioners, and fruit/herbal extracts. Full ingredient lists are provided under each product description.
Are your fragrances phthalate-free?
Yes, all of our fragrance oils are phthalate-free and paraben free.
Are your products safe for sensitive skin?
Our formulas are made with gentle ingredients, but we always recommend doing a patch test if you have sensitive skin.
Are your oils lightweight or heavy?
Our oils are designed to be lightweight and fast-absorbing, leaving your skin soft and radiant—not greasy.
Will your products clog pores?
We use a balanced blend of oils known for their skin-friendly properties, but if you are acne-prone, we recommend patch testing to see what works best for your skin.
✿ How to Use
How do I make my fragrance last longer?
We formulate our fragrance to last on the skin but if you’re looking for your fragrance to last longer than the 5-8 wear time we recommend layering. Start with body oil or cream on damp skin, then apply your fragrance. Hydrated skin helps hold scent longer.
How should I layer my products?
Apply body cream first, then body oil optional), and finish with your fine fragrance mist or perfume. This builds depth and longevity.
When should I apply body oil?
Personally I love applying body oil right after cream but you could also apply your body oil after a shower on slightly damp skin. It helps lock in moisture and enhances absorption.
Will body oil stain clothing?
We recommend allowing the oil to fully absorb before getting dressed to avoid any transfer. It should take a few minutes to absorb into the skin.
✿ Product Care & Shelf Life
Can body oils go bad?
Like all natural oil-based products, they can oxidize over time. Proper storage helps extend their life.
How should I store my products?
Keep them in a cool, dry place away from direct sunlight to maintain quality and scent.
What is the shelf life?
For best results, use within 6–12 months after opening.
Why does my scent smell slightly different over time?
Natural exposure to air and light can subtly shift fragrance over time. This is normal and doesn’t mean the product is unsafe to use.
Why did my body cream turn a tan color?
This applies to gourmand and vanilla scents which contain Vanillin. We do not use any vanillin stabilizers to keep our products as clean as possible. Oxidation also plays a role in the color change so keep the lid on after each use and avoid sunlight. Your body cream is perfectly safe to use, this is a natural occurrence.
✿ Orders & Shopping
How long does processing and shipping take?
Orders placed Monday-Friday are processed on the same day the order was placed, once your order has been processed and packed we ship out the next business day. Orders placed on Saturday or Sunday will not process until Monday.
Do you restock sold-out scents?
Yes, many of our scents return. If something you love is sold out, keep an eye on our socials or sign up for restock updates.
Can I change or cancel my order?
We do not accept cancellations however, If you need to make a change please contact us within 24 hours. We can’t guarantee changes once an order has begun processing.
Do you offer returns or exchanges?
Due to the nature of our products, we do not accept returns. However, if there’s an issue with your order, we’re always here to help.
✿ Willow & Bloom Experience
What makes Willow & Bloom Co different?
We focus on creating elevated scents and skin-loving formulas that nourish and provide a sultry skin experience. Every product is thoughtfully crafted to bring a little beauty into your everyday moments.
Are your products handmade?
Yes, each product is carefully crafted in small batches to ensure quality.
Can I gift your products?
Absolutely. Our products make beautiful gifts, whether for someone special or yourself.
✿ Helpful Extras
What if I don’t like the scent I chose?
Scent is personal, and we understand it can be hard to choose online. If you’re unsure, we recommend starting with customer favorites or lighter, more universally loved scents.
Do you offer samples or discovery sets?
We’re always exploring ways to make scent discovery easier, stay tuned for future offerings.
Which scents are your bestsellers?
Check out the BEST SELLERS tab in the navigation bar if you’re a first timer, these are tried and true scents that our customers rave about and I am sure you will too.